Posted: June 15th, 2022

Process Designs and Supply Chains, Pt 2


Write a paper in which you evaluate the current state of the process you selected in Week Two and summarize the proposed future state. 


Required Elements:


  • Evaluate the efficiency and effectiveness of the process selected in Week Two using the data collected.

  • Determine areas for improvement

  • Design an improved process flow chart using an appropriate tool.

  • Summarize two items from this improved process.  Include an explanation of how these items could be used in your personal or professional life to improve a process.

  • No more than 700 words

  • Consistent with APA format

    Please include references.


    Note: I have attached Part1 assignment that has already been complete to reference Part 2 of this assignment. Other documents that are attached are examples to use to complete this assignment.




Process Designs and Supply Chain, Part I

Shelia Collins

University of Phoenix

Operations Management


Andres Carrillo

April 6, 2014


Process Designs and Supply Chain, Part I

A supply chain, by definition, involves the different aspects of organizational structure that deals with the allocation of resources, people, and capital that will help move products and services from the manufacturers and suppliers to the end users who are the customers. It will involve movement of raw materials from the suppliers to the manufacturing or focal firm and the movement of the processed raw material in form of finished goods to the customers. There is also the movement of cash as payment for the goods and services downwards to the manufacturers and suppliers. An integrated supply chain involves both the primary and secondary activities. Primary activities are those in-house activities that help in the transformation of the raw materials into finished good. They include infrastructure, human resource capabilities, information technology, and procurement. Secondary activities are those that entail the movement of raw materials and goods from suppliers to customers. Activities here include inbound logistics, which are the activities that bring in the goods and services to the focal firm, operations, outbound logistics, marketing, and sales as well as service delivery to the customers.

Coca-Cola is the world’s leading soft drink distributor that has established itself in most of the countries such as Africa, Asia and Europe. They have a specific set of formulas and recipes for making these soft drinks of which no one else has the formula. Coca-Cola has the sole right to manufacture the drinks that they have acquired a patent for. Most distribution in major countries is by use of franchisers. Coca-Cola gives exclusive rights to some people and merchants to sell over a specific region. In return, these merchants pay up some profit to sell the product. From there, they can acquire more distributors to aid in distribution of the product to a given geographical area. Retailers also aid in the supply of the drinks.

Inbound logistics involves the movement of raw materials from the suppliers to the focal or manufacturing firm. Coca-Cola has been known to maintain a constant supplier for their raw materials. This is the most critical thing to do since they value quality and on time delivery of their raw materials at the right time, right place, and right quantities. They also embrace supplier- customer relationship in which the supplier is also involved in the innovation and creativity system. The suppliers are also responsible for giving ideas of where they think can be improved. This will create an increased value in their products. The human resource managers and personnel responsible for procuring are also very keen on ordering the items. The process flow chart is as follows:


Water, lime juice, citric, sugar, carbon dioxide, cinnamon, coriander, lemon, and orange oil

Mixing of the elements according to recipe


Coca cola carbonated drink

Bottling and packaging

Branding of the bottles

Inspection for quantity and quality- sampling

Good quality?

Storage ready for supplying.



Basically, performance measurement is by the efficiency and effectiveness of manufacturing machine and process. The amount of drinks that the machines can complete making and packaging per hour is what determines the efficiency of the process. They also use the defective number rate to gauge the effectiveness. The ratio of the defective drinks at the end of the inspection exercise compared to the non-defective ones will also dictate the effectiveness of the process. Coca cola is value driven and will usually and has been known to produce quality drinks. The quality of their brand is hard to imitate and their global presence makes it hard for any company to compete with.


Banutu-Gomez, M., & Rohrer, W. G. (2013). Coca-cola: International business strategy for globalization. Journal of American Business Review, Cambridge., 1(2), 256-268. Retrieved from

Ferrari, B. (2010-2011). Coca-Cola supply chain. Retrieved from Supply Chain Matter:

Stewart-David, D. (2003). Essentials of Supply Chain Management. Logistics & Transport Focus, 5(7), 86.

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