Posted: September 19th, 2022
Chapter 3 – study questions 1-8, Exercise 2, 4 & 5
Study Questions 1. Develop your own definition of software being certain to explain the key terms. 2. What are the primary functions of an operating system? 3. Which of the following are operating systems and which are applications: Microsoft Excel, Google Chrome, iTunes, Windows, Android, Angry Birds. 4. What is your favorite software application? What tasks does it help you accomplish? 5. How would you categorize the software that runs on mobile devices? Break down these apps into at least three basic categories and give an example of each. 6. What does an ERP system do? 7. What is open-source software? How does it differ from closed-source software? Give an example of each. 8. What does a software license grant to the purchaser of the software?
2. If you were running a small business with limited funds for information technology, would you consider using cloud computing? Find some web-based resources that support your decision.
4. Review this article on the security risks of open-source software. Write a short analysis giving your opinion on the different risks discussed.
5. List three examples of programming languages? What features in each language makes it useful to developers?
School of Computer & Information Sciences
ITS-631- Operational Excellence
Chapter 3 – Information Technology and Organizational Learning
Technology as a variable and responsive organizational dynamism
Focuses on defining the components of technology and how they affect corporate organizations.
Answers the questions: how should organizations adjust to its short and long term impacts.
Technology should be regarded as a variable, independent of others, that contributes to the life of a business operation.
Technology can produce a distinctive effect on an organization.
Dynamism is defined as a process or mechanism responsible for the development of motion of a system.
Technological dynamism is the unpredictable and accelerated way in which technology can change strategic planning and organizational behavior.
Responsive Organizational Dynamism
The technological dynamism has the power to disrupt any antecedent sense of comfortable equilibrium of stasis.
A process that focuses on organizational aspects of how technology is internally organized including the role of the IT department, and how it is assimilated within the organization as a whole.
IT Organization Communications with Others
Movement of Traditional IT Staff
Technology Business Cycle
To better understand technology dynamism it is necessary to define the specific steps that occur during its evolution in an organization:
IT Roles and Responsibilities and Replacement or Outsource
Two distinct business operations
IT need to change accordingly and should be designed within the driver and supporter theory
Replacement or Outsource
Langer, A. M. (2018). Information Technology and Organizational Learning. 3rd edition. Taylor & Francis Group, LLC. ISBN: 978-1-138-23858-9
School of Computer & Information Sciences
ITS-631 Operational Excellence
Chapter 3 – Information Systems for Business and Beyond (2019)
define the term software;
identify and describe the two primary categories of software;
describe the role ERP software plays in an organization;
describe cloud computing and its advantages and disadvantages for use in an organization; and
define the term open-source and identify its primary characteristics.
Two key categories
Operating (manage the hardware) and Application Software (perform specific tasks like word processing, accounting, etc..).
Manages PC resources
Used to accomplish specific goals like word processing or calculation.
Word processing, Spreadsheet, Presentation.
Applications for Enterprise
SAP, Peoplesoft, etc…
Implementation can take 2-3 years and several million dollars
Manages an organizations customers
Supply Chain Management
Links an organization’s suppliers, manufacturing facilities, and distributors of products.
Mobile Applications and Cloud Computing
All mobile devices need specific mobile applications
The cloud refers to applications, services, and data storage located on the Internet.
Advantages and Disadvantages of Cloud Computing
Using a Private Cloud vs. Virtualization
Various Computer Languages
Allows various people to use the source code
Bourgeous, D., Smith, J., Wang. S., Mortati, J. (2019). Information Systems for Business and Beyond. Retrieved from
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