Posted: April 24th, 2025

seminars monica

 While viewing the entire recording of this week’s archived Seminar,  create a summary document. Seminar slides should not be copied – this  would be considered plagiarism. You should be able to view the recording  and make notes at the same time so that you capture the following  items:

• Describe the main points discussed in the Seminar.
• Include sub-topics and/or subsequent classroom discussion from the entire Seminar.
• Include points found of interest about the unit content and/or any additional reflections or questions about the unit content.

You may write the assignment in a bulleted list format or paragraph  format. APA style is not required. Remember to review the grading rubric  so that you include all of the required elements 

Seminar 1

 Hello, Hello! Good evening, everybody! Welcome to class.

 Good evening, everybody. Welcome to class. This is Cmt, O. 6, under personal communication.

 How’s everybody doing tonight.

 We’re doing good. Yes, we’re hanging there. It’s only 9 o’clock, so hopefully, it’s not too late for you. My name is Kevin Wong. I’m your instructor for this course. You can call me Kevin. You can call me Dr. Wang. You can call me Professor Wong whatever you like.

 But

I’m I’m here. I’m very excited to be working with you this term, and this is a class that I enjoy teaching a lot. And so I’m looking forward to. learning from you working with you and you know, hearing your and and hopefully facilitate you. On this journey. To learn more about interpersonal communication. Okay, so today, being the 1st day of our our course.

 I

wanna do a couple of things. I wanted to to introduce the course a little bit. Introduce myself a little bit. Okay, and see if you have any questions about the course structure the content and whatnot and then we will. We’ll talk about our 1st topic.

 Which is very important. What is interpersonal communication? What are we getting ourselves into? And so hopefully. By the end of this class, you’ll be excited about the discourse this term. And you know, we’ll answer all your questions about anything. Okay? Any questions, comments or concerns as before we get started here?

 No

 good. That’s why that’s why I like to hear let me send you. This is the Pdf of the slides that I have. Okay.

 I always send them during the during the seminar, and also I will post this after the seminar, so in case somebody wanted to follow along, they can look at the the Pdf. As you know, of course, put this on the screen as well. But some people like to have it handy. Okay, I will share this after class on on the bright space for a sec. Okay, Paula, you have a question.

 Nope.

 okay, I saw you raise your hand. But if you have any questions, just go ahead and type in the chat box and also during the seminar. Oh, no worries. You can hit that again, and it will go away. Okay, and so during the during the the seminar, you feel, you know, feel free to to comment, of course, feel free to come on camera if you like and feel free to turn on your your cam

 mic. Okay, if you wanted to rather say something instead of typing. Okay? So whatever that you’re comfortable with, I’m good. Okay.

 alright. Let me go ahead and put this on the screen as well, so we can

 see

 it’s a shame. But

 there we go

 alright. You guys are seeing my slides on the screen, I hope.

 Okay.

 well, I kind of already talked about the agenda. Right? I wanna do some introductions. 1st introduce myself. Introduce the course. I’ll highlight a few things from the syllabus hopefully. You had a chance to look at it already. And you know things to know things to remember, and I’ll see if you have any questions, then we’ll move into our 1st topic. Very important topic.

 What is it? A personal communication? What are we getting ourselves into? Okay? And then that should take us for the whole hour to do the entire hour? Okay.

 let me start by introducing myself a little bit. I already posted a a brief introduction of myself. And I know many of you have already participated in the introductions form, which is wonderful. I will take a look at all of them, and I’ll do my best to respond. To see that I’ve already responded to some of you. Okay? And so if you have not participated

 in the introductions form, please do so sometime this week, so that I get to know your background

 there. This is a big class, we about 36, 38 students, something like that. So it’s a big class. But we’re gonna spend the next 10 weeks together, so we might as well get to know each other a little bit. You guys are going to be reading each other’s discussion post and commenting on each other’s insights and ideas. And so let’s start getting to know each other a little bit in the introduction

 for? Okay? Like I said, I will do my best to to respond to everybody a little bit to read your post and respond to everybody.

 I teach 2 sections of interpersonal communication. So this is the 9 o’clock section, and I have a 10 o’clock session after this, and so between the 2 section.

 I have a close. I’m close to 80 students, and so I will do my best to remember who you are, but this is a lot of people that I that I that I have to have to remember and so bear with me. Okay, bear with me. And you know, it’s gonna it’s gonna take time. But yeah, I’m sure I could do this and so let me let me introduce myself a little bit. Okay?

 So

like, I said, my name is Kevin Wong. You can call me Dr. Wang, Professor Wong or Kevin, like I said, I don’t really have any preferences. I’ve been teaching at Purdue Global for I think 4 years now. Okay, and I’ve enjoyed it very much. And prior to joining Purdue global. I was a full time faculty at Butler University, out in Indianapolis, and so some of you are from Indiana, you know, Butler, where Butler is right. And

 I,

you know, in in 2019 I left my full time job at Butler, and we we, my family and I relocated overseas to where I am now, which is in Taiwan. Some of you may have noticed that in my introductions form. So I am on the other side of the world. Okay. However, thanks to the Internet. You know, I continue to work with. You know, students like yourself via these online platforms.

 And so I’ve been teaching at Purdue for for 4 years. I continue to teach for Butler. In our graduate program. In strategic communication.

 and

here, locally, I also teach the local Taiwanese students at the at the National Chengdung University. Here you can see that. And if

 I still have time we set it up. My wife and I set up a a consulting company, educational consulting company, and so, if at all. We have time. We do a little consulting on the side. Okay? And so yes, very busy. I wear many hats. I also have 2 children. There’s they’re they’re 7 and 4 and they’re fun. They keep us busy all the time.

 Obviously, they’re they’re actually the main reasons why we wanted to be on this side of the world.

 And so my son was born in 2017, and you know we’ve been doing this long haul flights to Asia, where my parents my parents are retired, and they live in Taiwan now, and my wife is from Singapore her parents on that side of the world. Okay? And so we took our, I think, in 2018 we took our our one year old son to fly from India to Singapore.

 and, like I said in my post, I think that fly that trip took us about 30 h to get from from from India to Singapore, and by the time we got off our our flight I told my wife that we’re never gonna do this ever again, not with a baby or whatnot, you know, if we’re gonna we’re gonna see our parents, we better be on the West Coast. Or better, yeah, we better relocate to.

 we we better relocate to Asia, and so you know, that was, you know.

 I think it was like a 3 h, 3 connections.

 and you know it was unbelievable.

 By the time we got to the West coast I was already exhausted with a with a baby. So, and then, you know, we fly across Pacific. And then all that. And it’s like, not fun. Okay. So things have been working now. Very well, since you know, we we relocated, and I’ve enjoyed you know, in the life here. I grew up in Taiwan and and I mean my family moved to the Us. When I was in high school. So

 I’m hybrid kind of I’m bicultural in the sense that I speak 3 languages, and you know I I did most of my post secondary education in the Us.

 as you can see here, my bachelor’s degrees are from the University of Washington, where I call home. I still have. You know, we still have a lot of families in the Seattle area. It’s a beautiful place, the Pacific Northwest, and so some of you may be from there from the West Coast or from the area. You guys know that

 and my Phd, from University of Minnesota out in the Twin cities anybody from the Upper Midwest.

 Beautiful part of the country as well spend a lot of time in in the in in the Midwest region, you know, doing graduate school. And then, you know, working in Indiana at the at Butler. So

 very, very, very much familiar with the with the midwest region as well. Okay. Alright. So like, I said, I’m on the other side of the world. Currently, we do hope that we will return to the Us at some point for our children’s education. But you know

 there’s 7 and 4. So we’re we’re not quite there yet. But hopefully, sometime down the road we will. We’ll relocate back to the Us. So what does this mean to you that on the other side of the world? Okay, so

 couple of things one, I’m 12 h ahead of you. Okay, so it’s actually 9 o’clock in the morning here, some of you commented, that I have that you. You enjoy my energy well, because it’s the morning here, and I’m drinking my coffee. So so this works out for me. Okay,

 this is also gonna be helpful for you. Because most of you are doing your work. Academic work at night in the evenings. Okay? And so

 what this means is, if you have any questions while you’re doing your assignments. Okay, please feel free to send me a text sometimes even give me a call and say, Hey, you know, can we jump on Zoom? And I have some questions for you because I’ve done this before for my students. Okay, when you’re working on this, I’m awake. I’m usually at my desk.

 Okay?

And so the the lovely time difference actually works in your favor, and all my students favorite. So and and so, you know, I’ve been working with adult learners. My schedule actually works very well with adult learners. Because, you know, I’m on the other side of the world. Okay? And so

 it’s great. Okay, so do not feel like you’re bugging me. Okay, do not feel bad that you’re bugging me. I’m I’m on the other side of the world. I’m actually awake when you are doing your assignments. Okay? So that’s a plus for for all of you. Okay, all my students.

 So that’s that. Aside from that, there’s really nothing else. I wanted to add. I like, I said. I enjoy. I enjoy

 reading a few introductions from you guys, and I will, you know, continue to browse them. In the next couple of days. If you have not introduced yourself in the introductions form, be sure to do that in the next few days. Okay, there’s also a separate discussion form. Okay? And so be sure to participate in that as well.

 Okay.

 alright,

let’s talk about this class. Okay? Some of you are probably wondering what this class is all about. Okay, I’ve heard students asking me, is this a speech class, are we?

 We’re supposed to be, you know, making speeches and talking in front of people. I’m like, no, no, no, no, this is a class about interpersonal communication. Okay, we’re going to talk about different aspect of how we, as an individual relates to people around us. Okay, you can see, some of the course goes here. Okay, we will talk about

 aspects of verbal communication. We’ll talk about aspects of of nonverbal communication. We’ll talk about listening, right? We’ll talk about how we should we? We can better work in groups, how we can work in diverse situations interculturally intercultural communications. We will talk about conflict management. Okay? And so no, we’re not. We’re not making a speech. This is not a speech class. But we’re gonna talk about

 different aspects of interpersonal communication that I’m sure all of you can relate to, because

 interpersonal communication is such a inevitable aspect of our lives, right in our in our personal lives and our professional lives. This is all around us.

 right?

And so I look forward to you sharing your personal experiences. You know about about, you know, interpersonal relationships about interpersonal communication in this class. Okay,

 I do wanted to to say that this class just recently gone through a revision.

 We have. So this is the new class, new updated class. I’m teaching the updated class for the 1st time, and I know that they have tweak it a few things. Okay? I know. For example, they have a new textbook. Okay? And so I am reading the textbook for the 1st time alongside you guys, because I just found out that oh, we have a new class. We have a new textbook. We have a

 updated class with a new textbook. Okay, so there are a few things that’s new. Okay? And so I I want to apologize in advance. If there are certain things that I’m not familiar with, especially with the new textbook, because I’m reading alongside you, and and it’s great that we we update these classes from time to time. Okay? Because some of the old assignments I did not like them. My students did not like them. So I’m

 I’m hoping that they’ve changed and updated these assignment instructions, and we’ll we’ll we’ll talk about more more about those assignments when we get there. Okay, any questions so far about what this class is all about

 no good. Alright! A few important things to know.

 Oh, let me go back here, most of you, if I remember. Okay, again, based on my experience. I’ve been teaching this class for for a long time. So most of you are either

 psych combination of psychology, right human resources. Or paralegal legal studies. Right?

 and what else?

 What are your majors? Business? Okay? That’s usually the kind of folks who who are taking this class as part of the part of the their requirement. Right? Psychology, I/O psych or whatnot human services. Very good. So hopefully, I don’t. I don’t miss anybody. These are usually the the the majors who take this classes as part of the requirements. Like, I said, you can imagine why right. Interpersonal communication skills are part of your requirement.

 Right? Because in all these disciplines and all these professional fields, right? You really need to use a lot of interpersonal communication skills to navigate the different people, different populations that you serve. Okay? And so like, I said, I hope you will find the many topics that we discussed in this 5 relevant to you personally as well as to your profession and to your chosen career. Okay.

 all right.

 A couple of housekeeping issues before we dig into the topic.

 A few things to know. We got weekly seminars on Thursday evenings at 9 o’clock. Okay.

 Somebody asked about this in the in the in the Virtual Office. Is whether you, the the meetings are recorded. Yes, you will be able to view the recording

 via the the private space core site.

 Yeah. So if you know where to find the seminar on the course side, you know. Then you should be able to find the recording. It’s there. Okay? And if you’re viewing the recording, be sure to complete an option. 2. Assignment. Okay? In the option to assignment. I usually ask for 2 things, one, a summary, a quick bullet point. Summary of what we talk about.

 Yeah, during the seminar. And 2, a reflection, okay, or reaction or discussion of your

 ideas and your reactions to some of these topics to, for example, the discussion questions. I post your seminar. Okay? I am much more interested in your thoughts and your ideas rather than just a summary of what we talk about. Does that make sense? Because I know what we covers? But I’m much more interested what you think

 about. You know the these topics, and so in your in your, if you’re doing an option to make sure you address like, here’s here’s a summary of what we talk about, and this is what I like about this topic. Where this is what I think about these topics. Here’s an example. You know how this relates to my life. Okay,

 Second bullet point or 3rd bullet point. Each unit runs from Wednesday to to Tuesday. So everything is due by Tuesday, midnight, eastern time.

 Okay, again, for those of you who’ve been at Purdue global for a while. This is nothing new. Okay? And the late policy, 10% deduction each week for up to 2 weeks. The Standard Purdue global stuff. Okay,

 for discussion board. I just

 post it.

 I just posted a

 a an announcement about this. Okay? So if you have not seen it posted about

 half an hour ago, something like that, okay?

 And so it’s on. It’s on Brightspace.

 We got a question here.

 Emma says, due by Wednesday, because today’s no, it’s always exactly like Kevin says always it’s it’s always Tuesday night. Okay, so everything is due Tuesday night by midnight Eastern time. Okay, it doesn’t matter when the the live seminar is. This is a Purdue global way of doing things. Okay, we start on Wednesday and on Tuesday. Okay.

 questions

about due dates.

 No.

 let me talk about discussion boards a little bit. You guys, of course, will be able to find more information about that. On the announcement I just posted. Okay, basically in the discussion board, I asked for a few things. A,

 it needs to be 250 words or more.

 Okay, so you know, you gotta be long enough. 250 words or more.

 B, it needs to include at least one reference.

 Usually the textbook was what people reference. Okay, can be anything else. Okay? But at least one reference. Okay?

 3, rd

 you need to participate in the discussion board for at least a 2 days.

 Okay, I know some instructors have this Saturday deadline thing. You guys know what I’m talking about like you need to

 do your 1st post by Saturday

 so

mething like that. I don’t.

 I don’t care.

Okay.

 so I don’t care if you post on Sunday, if you I don’t have a Saturday deadline. Okay?

 So as long as I see 2 dates on it, I’m good. Okay, it can be Monday, Tuesday. It can be Sunday, Tuesday, because Sunday, Monday it doesn’t matter as long as I see 2 dates on it. I am good.

 Okay? So the 3rd criteria is multiple days. Okay, as long as we’re not all doing it on one night, usually. Tuesday, okay? And at 1130 pm, and I’m good. Okay? Because again, the the purpose is trying to get you guys to interact with each other. If you’re doing it last minute. That’s not the point. Okay, and so as long as I see 2 dates on this

 you’ll get credit, you’ll get full credit. And lastly, you should respond to at least 2 peers.

 Okay? And the responses should be substantive enough.

 That one is a little bit more subjective. Not that what is substantive? Basically, you know, I wanted to see your attempt to generate meaningful conversations. If you just say, Hey, good job, I enjoy reading your post.

 That’s not very substantive. But beyond good job, I enjoy reading a post. You should, for example, ask a question

 to facilitate engage in additional conversations. Does that make sense?

 So that’s all. The that’s the the guideline for the discussion post, like I said, I have announced, made announcement about it. Just posted it. Okay, a couple of more points on late policy that I want to move on. Okay, in addition to

 the not. In addition to okay, here are a couple of additional guidelines. So

 for the discussion post. Okay.

 if

you’re late on the discussion post.

 Okay, I will only count the initial post.

 Okay? Cause, you know, sometimes when people are late, they are like, 2, 3 weeks late. Okay? And trust me, nobody is going to read. Okay, an old discussion response

 from 3 weeks ago.

 Does that make sense?

 And so I will count only your initial post, but not your peer responses. If you’re late because your thought that is expressed in your initial post.

 Still, it’s still valid. It doesn’t matter if it’s 1 week late, 2 weeks late. Okay, but if your discussion response is late.

 the person is not, gonna go back and read it. Okay. So I’m not gonna accept that.

 So if you’re late on the discussion. I will only count the initial post

 if you post replies on time, but not

 if you put so

 if you post replies, but not the discussion on time. Then

 the replies will count on time, and then, you know I will. I would

 deduct a few points for your late initial post. So, Kevin, I think that you you understand that. Okay, alright. So that’s

 all the housekeeping stuff that I wanted to communicate and make sure that you know, you guys are aware of the class is very straightforward. It’s broken down into discussions, seminars, assignments, and journals. Okay.

 do we all know how to do journals?

 Have we done that in other classes this is a very easy assignment. Right journals are are easy to do. It’s basically writing down your thoughts and reactions on on this week’s topic. There’s a little prompt. Okay? And you simply just, you know, copy and paste it into the the text box. Okay? And so on

 odd week unit weeks. Okay, 1, 3, 5, 7, 9. We have journals. Okay, and I call these the light weeks, because again, the journals are easy. Okay? And assignments are a little bit more, a little bit more length.

 a little lengthier. Okay? I was, gonna say a little bit more, but like a little bit lengthier. Okay, it’s a. It’s on even weeks, 2, 4, 6, 8, 10. Okay. And we’ll talk about that.

 When we get there. And every week we have seminars that we would get discussions. Okay? Like, I said, if you submit everything, if you do. You know, if you follow instructions, everybody should be doing well in this class. The students who struggle in this class, they struggle for one reason is by falling behind and not turning in assignments. Okay, that’s the only reason why people did not do well in this class in my experience. So if you keep up with everything.

 Keep up turning your assignments, then

 we should all break.

 Okay.

 alright. Let me move on any questions about any of these things we talked about.

 we good

 awesome.

If they if you got any questions, you know where to find me, you guys, you know, send me an email. Send me a text. Man, and then, you know, I’ll I’ll be happy to respond. Okay.

 alright. Let’s talk about the main topics for tonight, and that is

 what is interpersonal communication. What is this all about? Okay,

 we’ll start with this. Okay, without looking at the textbook without googling. Put your phone down whatnot. Give me 3 words or phrases that come to mind when you think of the term interpersonal communication. What comes to mind

 when you think of interpersonal communication

 clarity. Okay, I like that.

 Better communication. Okay? Feelings.

 So emotions face to face. Oh, okay, I like that.

 Personal customer service. Okay.

 communication, thoughts, body, language, understanding, interaction

 meetings that could be an email. Okay, body language, perception, understanding, eye contact

 talking amongst a group of people. Right?

 Different perspective, probably

 ways of speaking in front of others. Okay, very good.

 So we’ve got face to face. We’ve got, you know.

 and we got emotions verbal and nonverbal communication can be public right. Can it be private?

 Absolutely right? It can be also one on one face to face amongst a friend, right between partners, right between parents and children. Right? That’s interpersonal communication, too. Okay.

 nobody. I don’t think

 I don’t think anybody mentioned this term for this idea of relationships.

 Right? A lot of times. This is also about connections. Right? Somebody mentioned emotions, feelings. Right? It’s about building connections, building relationship building bonds. Absolutely okay.

 And the other thing that has not been mentioned somebody, may we all we all talk about face to face? Right?

 does it have to be face to face.

 No.

 Is this interpersonal communication?

 It

could absolutely right. It can be online. If you’re texting somebody is that interpersonal communication.

 So texting counts as interpersonal. If you’re interacting with somebody on social media that counts as interpersonal communication, right? So we can also think of me. Interpersonal communication in what we call mediated settings. Those are called what we call mediated settings. Okay, I’m gonna type.

 Okay, usually, this is computer mediated. Okay,

 so it doesn’t have to be okay. But but

 a lot of time is computer mediated, meaning that you know, it happens on a screen.

 Okay? And so everything we talked about verbal non verbal listening and all that. Remember, okay, while a lot of these things happen face to face. Okay, in real world. Okay, a lot of times

 these things verbal, non verbal listening and all that takes place

 increasingly, right? Virtually

 okay, online. Okay? And there’s some differences between offline and online interpersonal communication. I think you would agree. Right? Online dating is different from offline dating

 right? There’s some similarities. But

 no, it’s still different. Right? Just like online classes very different from offline classes. There are some similarities. But

 that’s also still different. Okay, let me show you this diagram, or or this image. Okay, this is a quick work cloud of different ideas of

 around about interpersonal communication. And you can see that we cover many of these things many of these concept, we didn’t talk about teamwork. Or we know about groups. Okay, a lot of time is about dialogue. It’s about people. It’s about networking. It’s about building connections exchange of information connection

 and all that. Okay, so let me dial back a little bit here to the 1st slide or to the to the the definitions here.

 for those of you who have read ahead in the textbook. Okay? And in the assigned readings this week it mentions this term or it has this, this spectrum, all right, or a continuum right of interpersonal communication. And and you guys probably came across this term called impersonal communication.

 You guys familiar, you get, have you guys heard of this term before in personal communication?

 I’ll be honest with you before I start teaching this class. I have not heard or use the term in personal communication, right? Not before this class.

 So what does impersonal communication mean?

 It’s okay. That’s why that’s why we’re explaining it. Selfish communication.

 maybe not personal. Okay. When you treat people like objects. Okay.

 I like that. You’re getting somewhere there. It’s not personal. That’s why it’s called impersonal, not not friendly. Okay.

 Sometimes it doesn’t have to be friendly or not. Okay. Let me give you a a an easier way.

 Let me give you an easier way to understand this. Okay,

 because

we do this all the time, too. Okay.

 think about the last time you are at a at a checkout stand at the grocery store, and you start chit chatting with your with the cashier.

 Okay? Or the last time you stood at Starbucks waiting for your coffee. And you’re 2 chatting with Barista about the weather today.

 Okay.

 those are all examples of impersonal communication, because

 it’s not meaningful in the sense that you are not seeking to understand their relation, their perspective. You are not trying to build relationship with them.

 although in some situations, you know, after, if you’re a loyal customer, you do build relationship with your cashier, with your, with your grocery person? So small talk. Okay.

 small talk

 without

 purpose. Okay, without

 involvement.

 without any stake.

 A hand.

 Okay.

 does that make sense? So we do a lot of these kind of these small talks sometimes in the hallways with our colleagues, sometimes in the storms. Okay, just to say something to pass time. Yes, we’re all. We’re all explaining this nicely in a in a, in a, in a more plain way. Okay, which is fine. Okay, whereas interpersonal communication. You have a vested interest.

 Okay? It goes beyond exchanging information.

 Okay, giving direction to somebody, to a restaurant

 is not necessarily interpersonal communication just giving out directions. Okay, but if you’re trying to understand, somebody understand their perspective, try to empathize with them and try to help them with something right? That is interpersonal. That takes

 the interaction to a different level. Does that make sense?

 Okay, that’s why this is a continuum. Okay, that yes, some of you use the word dry talking, small talking. It does not necessarily just rest on emotions, although emotion is an important element. Okay? That you know, you can have a very emotional exchange about. Who is doing well in the playoffs? Okay, if let’s say some of your baseball fans, you’re watching the playoffs. Okay, you can have a very.

 very emotional exchange, right? But it can still be impersonal. Because again, you know, you’re just chit chatting with this person at the bar. Okay? And you can have a very emotional exchange.

 but you know it, it doesn’t go anywhere

 that make sense.

 No. So I’m trying to explain the continuum. It goes from the the very basic. There’s no involvement. There’s no stakes that you know that’s involved. To. Oh, my God, if you’re talking to your spouse. You’re talking to yours about about with your children. Right? That’s interpersonal communication. A lot is at stake

 because relationships are important. Okay? So I like to to see interpersonal communication from this much more relational standpoint rather than just an exchange of information. If it’s just an exchange of information, when we can see that given direction to some random person on the street is different from

 talking to your significant others

 before bedtime. I hope right? At least.

 there’s different different consequences, right? Different different levels of involvement

 on our end. Okay.

 I got a couple of quotes here before. I present you a a definition? This is from the textbook, and it says.

 the best way to define our personal communication is by focus on what happens between people now where they are, how many are present in the communication situation?

 And we can say that interpersonal communication is a distinct type of interaction between people. Okay. So to really, to really say that it’s it’s interpersonal communication, like I like, I mentioned before. Hopefully, it’s a little bit more relational. Okay? So I’ll give you this exchange or this definition. This is from our

 old textbook.

 Okay, so you guys are not reading this textbook. This is from our old textbook.

 But I like this definition a lot. Okay, so interpersonal communication is the exchange of verbal and non verbal symbols to initiate, develop, maintain, and sometimes to terminate relationships between people who relate to each other as unique individuals. So this is a very relational

 connections, oriented

 definition

 rather than.

 and the exchange of information.

 Okay.

 any questions about this definition.

 We’re good.

 We’re good. Alright, so in short, interpersonal communication serves many functions as different characteristics, you guys will read about the 8 Principles of interpersonal Communication, a textbook. Please take a look at that. Okay, that’s important. You know, for you to consider in this week’s journal and for next week’s assignment as well. Okay, so in short, interpersonal communication does does the following, okay? It’s

 integrates into various aspects of our personal and professional lives as wide applications. Okay? And it fulfills many of our our needs as a person, our physical, emotional relational identity. Some of you mentioned the the the self actualization needs

 early on right? And again, psych majors, you guys know the the the mass loss hierarchy of these all these are important for human beings. Right? So, interpersonal communication plays a big role in

 fulfilling our needs. Okay, especially our emotional relational identity needs. Okay, 3, rd this is important. Interpersonal communication is a process that is also that’s often dynamic and fluid. We’ll focus on the term or this concept of process in just a minute. Okay,

 and finally, interpersonal communication is influenced by a lot of external factors, such as culture, such as time, such as context, such as situation. Okay? For example, you can deliver the same message right?

 There’s a good time for it. There’s a bad time for it. Okay, again, for those of you who are in

 involved in relationship. You guys know this right? You can deliver the same message right, but at the wrong time, and have very different responses from your significant other right? And so if interpersonal communication is influenced by so many of these

 external factors.

 Okay.

 alright. Let’s talk about a process.

 tone of a voice, absolutely tone of voice, way of saying it. Nonverbal communication. All that. Okay. Plays a role.

 It’s shaping how that message interpreted. Okay, so let’s look at. Let’s let’s look at this in a little bit. Okay the book talks about different models of of interpersonal communication. Let’s start with this one. This way is the easiest. Okay, and this explains how interpersonal communication works. Okay, this is the linear model of interpersonal communication. If you look at the 3 squares, the 3 blue squares

 sender message receiver. Okay? The linear model says, sender sends a message to a receiver.

 That’s how communication works. Okay?

 But you see the 2 green ovals there. Okay, that says encoding message and then decoding.

 what does encoding and decoding mean?

 Anybody

 try to

 guess or explain what encoding and decoding means

 understanding, interpreting. Okay, I think you guys are talking about decoding

 right?

 Maybe

 processing it differently.

 Okay.

 the way it was sent. Okay.

 encoding will be trying to convey message.

 Very good.

 perceptions. Okay, very good. Let me. These are all very good points, very good guesses.

 the way it that it’s being received. Okay, so let me explain this to you. Okay. So encoding is indeed about how you convey a message. Okay, the sender embeds meaning into the message.

 Okay? So the sender encodes meaning into the message by choosing the different words that they would use by choosing how they write it. Okay? By, you know, if you’re doing a presentation choosing different images and whatnot. Okay?

 So the sender embeds, meaning through the encoding process into the message. Okay, and the receiver will interpret it. The message through the decoding process.

 Okay.

 now.

 if the encoding and the decoding are aligned.

 Then we have smooth communication. Okay? Because what the center embeds

 into the message is

 unlocked and I try to use different words unlocked a hundred percent by the receiver. We have smooth communication there. Okay.

 if somehow the encoding and the decoding is not aligned, then we have miscommunication or misunderstanding

 that makes sense. Okay, so think about the last time somebody tells

 somebody tells a bad joke. Okay.

 somebody talks about tells a bad joke. That person encode something into the message was not decoded correctly. People did not find that. Funny. Right? It’s like, okay. Well, then, then, of course. Then you have an encoding that is not aligned with decoding, and we have a miscommunication situation. Okay? And of course the receiver provides feedback to the sender and the sender will

 well through the feedback.

 The receiver would also encode the feedback. Okay, and the sender will decode the feedback.

 You guys, seeing this.

 we can, we can add 2 more almost up on the loop. Okay, because the receiver by providing feedback, it’s also encoding something. Okay? And the then the sender will have to decode that feedback.

 Okay? And so this is a a never ending loop. Okay? And you have noise that can interpret that or that can that can distract, and we’ll talk about noise later on. They can distract the message that can distract the encoding and the decoding process. So in many ways this is a circular process.

 Okay.

 any questions about this?

 Yes, encoding is the sender. Decoding? Is the receiver absolutely okay.

 Alright. Another important concept in this class or in this unit this week.

 It’s this notion of perception. Okay? Perception is the process. Those of you who study psychology. Perception is the process of selecting, organizing and interpreting information. Okay, so

 which

part of the interpersonal communication where perception plays a role.

 it’s the decoding aspect, right? It’s about interpretation. Okay? And so perception plays a role here in the decoding part of big role. Okay? The process affects our communication because we respond to the message or to the stimuli differently. Whether or not their object, persons or information depending on how we perceive them. Okay.

 here’s an example.

 Okay, put this on. Get this video going here.

 Give me a sec.

 Now

, some of you may have seen this before in other classes.

 Hey?

 Let me go ahead and share this video. You guys watch this together.

 So

 this is an awareness test.

 How many passes does the team in white make

 to the campaign?

 The answer is 13.

 But did you see the moonwalking bear?

 Come on.

 it’s not bad.

 alright so very nicely done, Psa. For to encourage people to look out for cyclists.

 But this is also a great video. This was, this was, you know, very popular on the Internet people. It was making rounds on the Internet. And

 it was a great way to illustrate the perception process and how our human cognition can easily be manipulated. Okay, we’re limited in some ways. Okay.

 many of you. Some of you did not see the bear for the 1st time, but you see it a second time you think about. Why is that? Okay? Because there are different ways.

 different things that could influence perception. Okay?

 first, st our needs and interests, we tend to pay attention to information that meet our needs or our interests. In some ways. Okay, we self select ourselves into paying attention to things that meets our needs and and our interest.

 Second, expectation. Okay. And this is the example that we just looked at. Okay, you were instructed to count the passes. Okay? So in your mind, you were counting the passes. Okay, you expect something to happen. You may be extra tuned to that. Okay? And you are counting the passes. Okay? And you tune everything else out.

 Okay?

 right? Because you’re counting the passes and

 the next time.

 if you missed the bear the 1st time

 you tell yourself that. Oh, there’s a bear in the video.

 I didn’t see it.

 Then, you know, you focus on something, or you focus on trying to find that bear right? And so your expectations change. And then you see that you see the bear the second time you watch it.

 Okay? And so our expectations would also influence how we receive interpret information. Okay, salience is another idea that could that could influence perception. This is to the the degree to which something attracts our attention, that something pops.

 Okay, so like color, bright colors, pop. Okay,

 trying to read your comments here, they respond to what they? Yes.

 absolutely okay. So salience is whether it to the extent to which something pops and attract our attention, that influence our salience. Okay, surrounding and context would also influence our perception. Have you guys seen those visual illusions where you know they they present you with like 2 bars, and they ask you which one is shorter

 and the user like, well, this one on the right shorter. But

 it turns out that they are the same thing. Right? Those are playing with surrounding and context playing with our perception. Those are great examples. Okay, that’s how surroundings and context change our perception. Okay? And finally, our past experience and beliefs influence our perception. Right? If you had a back bad experience about something, right, it changes your expectations right

 fear of certain things fill in the blank right? Our past experience shapes how our, how we can interpret things right now.

 Okay. And so all these things can influence our perception. And we need to be mindful of that. Because, like, we said,

 what impact this for? These are the questions, what impact does perception have on your personal communication? Okay? And and and how does understanding the process of perception allow you to take ownership of your own perception.

 The this.

 the notion of perception, like, I said, plays a role here in the decoding understanding the message. Okay? And so we need to be more mindful of

 the different influences that could impact our perception so that we can, we can do a better job interpreting and the perceiving the message which can lower the the possibility of miscommunication and misunderstand.

 That’s the whole point.

 Okay.
 alright,

 that’s really all I have for tonight. We’ve got a lot covered tonight.

 and so

hopefully, everything makes sense to you and

 you guys are excited about embarking on this journey to learn more about interpersonal communication in the next 10 weeks. Okay, I’m gonna get. I’m gonna end a little bit early. Because my next one starts up in in 8 min. Okay? And so

 thank you for being here tonight. Okay, thank you for sharing your thoughts and your ideas. And and I appreciate it. I look forward to seeing more of your ideas on the discussion board. Okay, and please do engage them, you know. Share your thoughts and ideas on the discussion board in the introductions form. And don’t forget about the journal that is due. Okay.

 let me know. Please reach out if you have any questions have a good rest of your evening. Okay, I’ll see you next time. Okay, I’ll see you next time next Thursday in our unit. 2 seminar. Okay.

 15 min late 15 min late is fine. Okay, if you, if you’ve been here for 45 min, you’re good. Okay, alright. Thank you so much. Have a good night.

 See you next time.

 Bye-bye.

Seminar 2

 Hello, class, how’s everybody doing?

 Class

?

 Okay? 1st of all.

 if you posted it beforehand.

 let me let me double check. But you do not have to.

 I I don’t care if you, if you posted it before the class. Let me check, though, and make sure that it showed up.

 No, you do not have to repost it.

 You do not have to repost it.

 I don’t care.

 All right, solving major problems right off the bat. How’s everybody doing tonight.

 Good.

 awesome.

 awesome, awesome.

 Well, I’m I’m Scott. I’ll be your professor this term.

 really excited to be here. This is my favorite class to teach

 I feel lucky to be able to teach it to be honest

 and

 so excited to get to know all you.

 So

 I guess 1st class.

 I’m from Iowa.

 des Moines, Iowa, to be actually Johnston, Iowa, to be really specific.

 Where’s everybody from?

 All right, we got Chickamooga, Georgia?

 We’ve got

 Ohio, Florida, Rhode Island, Jacksonville. Hope you guys were okay, you Florida people were okay in the hurricane.

 north Carolina. Hope you’re okay in the previous hurricane.

 New York city.

 Nick, that’s awesome. I don’t see that very often here that’s awesome.

 I just went to New York for the 1st time. With my family over spring break. We had a great job.

 Sparta, Wisconsin. We got another midwesterner here. Where are you from? Missouri, Austin

 Thomas, that’s amazing. You get 5 extra credit points just kidding.

 but it is cool that your mom grew up in Ames. My wife went to school in Ames.

 Texas, living in Northwest Indiana.

 Ocala, Florida.

 Austin.

 I’ve

got to tell you.

 Springfield, Missouri has a special place in my heart.

 a very special place in my heart.

 My

 my family is all from Springfield.

 My mom’s best friend was Johnny Morris’s little sister.

 If

you guys don’t know who Johnny Morris is, he’s the guy that founded bass pro shops.

 He used to have it back in a in a used to. He used to sell fishing lures out of the back of a out of his dad’s liquor store.

 It’s called the Brown Derby.

 and he turned it into

 the number one

 store in the nation.

 And it’s really cool.

 It used to be like the size of a target.

 and now it takes up like 2 city blocks.

 I could talk about

 Springfield and

 Branson. We used to have a. We used to have a cabin down on Taneycomo and Rockaway Beach

 used to be really cool. Now there’s a lot of math

 all right, class

 welcome

 they they did. They even bought. They they bought out. Cabela’s

 all right. So where we sit in class 1st term, second, term, 3rd term

 kind of give me a sense about that

 1st

 1st class. Wow, Thomas.

 all right. Class, 1st term, Thursday night, second class.

 1st class for Austin, the class we’re

 we are going to.

 It’s got some bad news for you.

 This class is

 going to be

 somewhat boring.

 especially for people like Joe and Lee.

 we’re we’re going to cover a lot of the basics about what? What we expect and expectations basics on. When we have class everything like that. It’s going to take like 40 min of the class.

 stop me. If you’ve got questions

 we’ll make sure that you’re all prepared. We’ll do a little bit of learning, and then next week it’s game on.

 So

 class

, you want to get started.

 Perfect. Brianne, Brian, you’re gonna do you? All you 1st termers class. It’s gonna be easy. We’re gonna get through this.

 and it’s going to be awesome.

 All right.

 Stole.

 Hang on Tada.

 get my Powerpoint up

 all right. Class. So welcome to intro to management

 really excited.

 really excited to be here, my favorite class to teach.

 And we’re going to learn all about

 it’s how to manage people.

 So

 class couple of things to get out of the way.

 1st of all, all of these classes are recorded. We’re going to talk about what to do if you miss it,

 please interact in the session

 class.

I don’t.

 I’ll cover that more in a bit. Just know

 live captioning is enabled. So what that means is closed. Captioning is on here for you. So if you’re in a spot where maybe you can’t turn the volume up, or something like that you can still listen to me.

 Or read what I’m saying. Interaction class.

 There’s lots of things you can do.

 Some some professors like having a microphone and a webcam on.

 I’m not that kind of professor.

 the class I prefer to have text. You can spam me the entire time, and everyone else can see it. I will get to you, I promise, and try to respond. So we’ve got that

 and you know, please follow instructor guidance which that’s it, so perfect.

 so little bit about me.

 I am

not the middle guy in the picture.

 this.

 this right here.

 these are my children.

 This is why I teach so that we can

 go and do all sorts of softball tournaments and soccer tournaments, and go to Disney World and do everything like that. This is this is why I teach.

 and

 and also I’ll share the other reason why it’s each in a second.

 So

 on the left

 I’ve got my!

 My beautiful brunette ava bell

 ava is now 17

 crazy, I know.

 for those of you with kids

 treasure every moment, and don’t blink because it goes by way too quick.

 Eva’s in Student Council.

 She is.

 I think, gonna go to Iowa next year. The University of Iowa to be a nurse

 and Amen Aiken.

 and

 she plays soccer now. Played a lot of other sports, but she just plays soccer. She’s on. Varsity doesn’t play a ton, but you know what she looks good on the sideline.

 and

 and it is.

 It’s an utter joy, and I’m going to be like 2 parts excited and 5 parts devastated next August

 on the right.

 See him enjoy every second of it.

 On on the right is my daughter mia!

 She’s 14.

 Man! How time flies.

 She is.

 She’s my redhead. She’s the quirkiest of my kids.

 she is

 really big into softball

 and also into volleyball. Softball is definitely her 1st love. She likes to catch

 and we are on a travel team.

 And let me tell you.

 I love watching her play. It is. It is hard

 going to Kansas City

 or

Branson or

 Omaha for trips. It takes it takes some grit.

 But what you do is you do everything possible to

 make kids happy.

 And then in the middle, I’ve got my boy.

 that’s Kai.

 He is 12 now.

 He is amazing.

 He is big into soccer.

 He just completed his 1st season of cross country

 and had a blast.

 And he.

 he and I like to play video games, and we like to watch horror movies.

 And we also.

 we also like to go to musicals.

 we were very lucky this week.

 also, this week we we really we got to go to a musical

 des Moines actually is one of the top

 one of the cities that funds that puts together the funding for national

 for for national musicals

 the national tours off of Broadway. So we get 1st run

 last fall or last spring over spring break we took a trip to DC. And then we took the train up to New York City.

 and we went and saw wicked, which was really good.

 But we also went and saw back to the future of the musical.

 which

 is totally my cup of tea, because it is

 kind of stupid kind of funny, and just the overall good time

 back to the future came to Des Moines.

 I happen to win the chance to buy

 2 $40 tickets, and so my son and I went, and we had an absolute blast

 now not pictured.

 I have a 40. I have a hundred 20 pound golden Doodle.

 He’s a he’s a load.

 He’s wonderful.

 but he is all sorts of trouble.

 and I’ve got my wife, who is absolutely wonderful. She’s also Professor Thompson. You might run into her at Purdue as well.

 In her full-time career. She works for Weston Wynn public schools.

 and

 we are really really lucky.

 And then there’s me.

 Cass. I’m Scott Thompson.

 I am by day

 I am the director of recruiting

 for producers for assured partners.

 It’s the 11th largest insurance agency in the nation.

 it’s my passion. We’ll probably talk a little bit about it.

 I

 got my got my bachelor’s degree

 from Grandview College

 after 4 years in Iowa city

 a lot of fun

 hard to win.

 And then I got my master’s

 from Purdue Global.

 which is what allows me to teach you guys

 class.

 I took a break

 in the middle of my college career.

 like

a lot of people do.

 I went back and

 and I got it done. And

 I’m really passionate about that. I don’t think a lot of people do do that or not enough do. And so.

 you know, I really really am passionate about

 teaching adult learners.

 What do I like to do

 in my free time.

 which I don’t have that much

 besides watching softball

 and soccer.

 I am a huge college football fan, and I’m a huge fan of the Iowa Hawkeyes.

 Thank the Lord that you can watch it on your phone now, because that’s where I’m watching most of them from my softball games

 or soccer games.

 I am also a

 big fan of gardening.

 I love doing work outside. I do so much work sitting at a desk that getting the opportunity to go out and do some

 do some work makes me really happy.

 I really like to garden for pretty more than anything. But I am extremely passionate

 about growing tomatoes.

 because if you’ve ever had a tomato from a garden.

 you will realize that you’ll that that the ones from the store are

 garbage.

 absolute garbage.

 and then finally, class. I am a

 do it yourselfer.

 I have been a do-it-yourselfer for the last 20 years.

 I kind of feel like. After my 1st house I learned a lot of learned a lot from my mistakes.

 and now I’m pretty pretty good.

 I have re-floored my entire house.

 I’ve

 taken 2 bathrooms down to the studs.

 replaced them.

 and my big project that I’m working on right now is, I took all the cabinets out of my kitchen

 and replace them with new ones.

 and

 I’m about 90% done.

 So that’s what I like to do for fun.

 All right. Class, any questions. Everybody got quiet.

 perfect.

 I’ve got a hypnotic voice all right.

 Awesome, all right class.

 So

 we are going to go through this class

 bit by bit.

 so that you’re all

 you’re all set

 class. So

1st thing

 when you click on

 when you open the

 I

 sometimes I don’t sleep.

 all right, class. So here’s

 here’s what we’re what we’ve got

 when you click up on the class

 and open it up.

 This is just about what shows up.

 The only difference is because this is an old picture

 is, the announcements are over. On the right hand side.

 So when you click on one of the announce, when you click on the announcement, and they’ll all class. There will always be an announcement, every it’ll we I usually. I think they post them on. I post them on Sunday or Monday before the week starts, and they’re all set there for you.

 So when you click on the announcement.

 it pops up the announcement, imagine that

 so high class welcome to enter management. We will meet each Sunday. Sorry this is again.

 just shares. When we’ll meet for the class over the next 2 weeks, we’ll focus on manage on focus on theory management functions and organizational structure. Blah, blah.

 we’ll cover this in a sec. But the important thing class right down here.

 it will always say

 no, but we both teach it sometimes. So

 why, why redo it?

 I’m not worried.

 So class. But at the bottom

 of every announcement it’ll say Dubai.

 and it’ll show the date. So, for instance, this will be.

 This will be due by the 20 second.

 and it’ll show your reading.

 It’ll show your assignment, your discussion, your quiz, and your seminar.

 and sometimes we have a template in there, but sometimes we don’t. So class unit, and then unit one. That’s so again perfect.

 Next we click on content.

 click on syllabus.

 click on content. And class what we’re gonna do when you click on content, we’re just gonna go

 all the way down.

 So 1st thing is the syllabus class right here. Click on that, and there’s a link to the syllabus.

 So course description. This course provides an introductory overview of management, theory, management functions, organizational structure, daily management, responsibilities, ethics and current management, tools and resources. Theoretical concepts will be illustrated with practical application to real world management problems and scenarios, implications for managing change within the context of a global economy and other dynamic environmental forces are also examined

 class. We’re gonna learn about management.

 Then we’ve got our learning outcomes class. You don’t need to worry about this very much. However, you may see something that needs to be great, and with your grade, it’ll say, like Mt. 41. Typically, I don’t fill these out till the end of the term.

 Don’t worry about them, but these are the learning outcomes that we want you to learn for the term.

 Your

textbook class

 is the media type versus ebook.

 It’s in management.

 M. Colon management class. It’s a good book.

 It is all it is all online for you to access. And we’ll cover how to get that in just a second. Okay.

 your software requirements for this class class. There’s no additional software necessary except for

 you need to have access to Microsoft Office.

 Does everyone have access to Microsoft office?

 The deal perfect.

 All right. Class grading.

 Yep, it’s it’s free through Purdue.

 It’s pretty easy.

 I’m sure you do, Austin, but it is free through Purdue, and you can. If you just contact, they can get it for you.

 All right. Grading, criteria and course evaluation

 class. We have

 4 items

 that are graded in this class.

 Every week we have a discussion question. We’ll go more in depth on that. We’ll have an assignment. We’ll go more in depth on that. We have a seminar.

 we’ll go more in depth on how you can get points on that, and we’ve got the quiz.

 that’s all you have to worry about every week.

 One assignment, one discussion question.

 one seminar and one quiz.

 Pretty simple.

 My gosh, sorry!

 All right. There we go.

 Produce grading scale

 class

 900 to a thousand is an A

 800 to 8, 99 is A B

 Brian. We will have. You will have to respond to others. And I’ll cover that really quick. Okay, I’ll cover that in just a sec.

 800 to 8 99 is A, B

 700 to 7, 99 SAC.

 And not that you’re going to have to worry about this. But anything under under 700 is A. D. Is 600, and above is a D and anything below. That’s an F

 class.

 If you turn in your work on time

 and you give

 give good effort.

 There is no reason for you to not get an A

 or at least a B.

 All right. My grading criteria.

 Yes, absolutely, Johnny. So here.

 yes, you can. I’ll talk to you a little bit about where you’ve got to wait for other people. But you can absolutely work ahead

 all right. So instructors, grading criteria, timetable class we hold on just one. Sec.

 16.

 Pass. I apologize.

 I apparently hid the baked potatoes from dinner last night, and I could hear my son like digging around for him.

 All right. So class.

 you can definitely work ahead.

 And and we’ll talk about some ways to do that in a second.

 Instructors, grading criteria and timetable

 class

 I have until

 I have until the Monday after

 assignments are due, which is Tuesday night.

 I have until that following Monday to get

 to get something graded.

 typically.

 I grade on Saturdays and Sundays

 unless something pushes me to

 do it early.

 like

 going out of town or something like that.

 So

 you can typically expect it to be graded by Saturday or Sunday.

 If

 if you, if your homework is turned in late

 and we’ll go over the late policy in a second.

 I have 5 days to grade it. From that point

 I will tell you again that if you turn in late. And it’s on a Friday. It’s typically going to be graded by Sunday or Monday.

 All right.

 Late policy class

 Purdue has a really really

 nice late policy.

 So

 if something comes up

 and you can’t get your work done like you have a bad week, or you just, I mean doesn’t matter.

 you can turn it in up to one week late

 with a 10% deduction.

 and you can turn it in up to 2 weeks late with a 20% deduction.

 Anything turned in longer than that without

 discussing it with me will just be a 0

 class.

 I do want to.

 I I do want to kind of let you know, though, that

 I am

 very understanding

 if

 something comes up

 so

 1st thing to get out of the way.

 If you have an emergency.

 if you have like, you know, your kid goes to the er or a tornadoes coming through, or hurricane knocked out your power for 3 days.

 Take care of that

 and email me the next day, or whenever I will work with you.

 If you have a really really crazy week.

 that because work is busy or something like that.

 email me beforehand.

 I can’t promise that I will give you an extension.

 but I more than likely will if you ask for it.

 And the reason is

 because in the.

 in the real world, as opposed to the academic world.

 if somebody can’t get something done

 and they reach out to their boss and ask for an extension of some sort.

 What’s your boss? More than likely going to say

 you can do it, but you get a 10% pay cut next week.

 No.

 they’re going to say, Okay.

 now, if you don’t meet the deadline, and you haven’t said anything.

 Lot of bad things can happen.

 So, class, I will work with you. I want you to reach out.

 and I’ll do my best to help you.

 Dog got really sick and had to put it down. You’re not in the mood to do type of paper.

 I get it.

 I get it. Life happens.

 You’re really excited to go see the premiere of Iron Man 4.

 And it’s showing on a Tuesday night.

 That’s not a very good reason.

 Fact. I’d probably tell you

 should. That should have worked

 a little bit earlier on it.

 So

 I’ll work with you.

 Oh, Mariah, that is

 Beth.

 I probably would have opted for option. 2, too, actually, what I would have told you is, reach out to me beforehand and say, Hey.

 I’m about ready to go into labor. Can can we make some preparations for it? But good!

 I like your tenacity

 tutoring class. There is tutoring available.

 We’ll talk about where you can find it.

 But again, class, I will tell you I

 it’s a great option that you should use.

 All right. Class seminar.

 Every every professor does this a little bit different.

 Okay.

 I am a believer that

 I guarantee we’ve got a student or 2 that’s doing this at work right now.

 and it’s hard to type. And they just have to pay attention because they have to do another job.

 I guarantee that some of you like Mariah are probably doing this, and

 you know, are probably taking care of like 2 kids at the same time.

 because I don’t.

 All I care is that you’re here.

 and that you’re here for at least 30 min.

 If you are not here for 30 min, or you Miss Seminar entirely.

 we have an alternative assignment.

 and all you have to do

 is right. Not in Apa format.

 Write, write some notes that’s about a half page or more

 about what you learned

 in the recording that you listen to.

 So

 in class, I would imagine that there probably are some people as well that can’t even make it to class totally get it. I’m with you. We’ll get it done.

 So that is seminar

 discussion boards class.

 1st thing I’m going to say right now is we’re not going to. I’m going to grade this easier for unit one than I will for the rest of the term.

 So

 with discussion boards class.

 you are required to respond to a question.

 and then you’re required to respond to 2 of your classmates

 each.

 Your initial post

 needs to be over a hundred words

 and length.

 Your

 classmate responses need to be 50 words

 or 50 words each

 additionally class.

 If you want full points.

 you need to post your discussion response or the response to the question, you’ve got to do that

 by Saturday night.

 If you don’t do it by Saturday night.

 you lose and say you do it on Sunday night you lose like 1.2 points.

 If you do it by Monday night you lose like

 I think it’s it’s it’s like 3 points or something.

 But if you do it on Tuesday night.

 Your initial post.

 You’re gonna lose like 10 points.

 Now

 they do.

 I do classy you’ve got to respond

 to. You’ve got to respond to

 3 people on 3 separate days or not. Sorry. The initial post

 opposed to another person on another day, and then opposed to another person on another day. So you’ve got to be on the discussion board 3 separate days.

 But class.

 here’s the thing.

 If you’re having a bad week.

 and you need to just get all of your responses done, and you do it on

 Wednesday night.

 provided there’s people to respond to.

 You’re only gonna miss like 3 points.

 Now, if you do it

 all 10 weeks, you’re gonna miss 30 points, and that might move you down a grade.

 But class again.

 it’s okay.

 Additionally.

 class. You’ve gotta. You’ve got to have one reference

 for your initial post

 class so it could be from another. It could be from another

 You know it could be from another academic journal, or something like that. But you can also just

 use the discussion. Use the book

 and cite that on your on yours.

 Class.

 The one thing I really want you to know, though, is that it’s better to get some points than none. So if you mess up on something.

 It’s not that big of a deal

 And even if you decide and you realize oh, my gosh! It’s 11 o’clock on.

 It’s 11 o’clock on Tuesday night, and I haven’t done my discussion. Response. Still, go in and do all of your and do all of your posts. You might miss 10 points, but that’s better than missing. 35

 make sense.

 Last thing about this sorry class, and this is going to be for both the discussion and the assignment.

 How many of you are on Eastern time zone?

 All right. Good for you. Class.

 I don’t think it’s fair that we say that all discussion posts must be done by midnight Eastern.

 and poor Greg

 has to be. Have his have his initial post done by

 8 o’clock.

 9 o’clock Eastern.

 So

 because of that, I am flexible

 on when you get things posted, and when you get things turned in

 and so

 just know at the end of the day. Here’s what I look at.

 Did you get your post in by 6 Am. Central time

 Wednesday morning.

 and for assignments class?

 It’s did you get

 your assignment turned in by the time I put zeros in

 for people that didn’t turn it in.

 Sometimes that’s 9 in the morning. Sometimes it’s more like 2 or 3 in the afternoon

 the next day.

 So

 just want to let you know that we’ve got some grace there.

 all right. So that’s the syllabus congratulations we got done with the 1st thing.

 Next thing we’ve got

 M. Management. This is the book right here.

 and if you click on that it’ll take you right to the book.

 Next thing we’ve got course resources.

 If you click on course resources class.

 you will have a template, a link to the template for all of our assignments.

 Class. Use the template. It’s already an Apa formatting, and it’ll help you just

 set everything up.

 and I’ll show you another place where it is soon

 got academic tools. Yeah, Kayla, what’s up

 the Tension’s building

 while you’re asking it? I’m going to keep talking about this.

 You need to. You need to use paragraphs. Kayla.

 you need to use paragraphs.

 Okay.

 academic tools. Class.

 Yep, Apa formatted. The only thing you can use bullet points for is just for the alternative assignment for seminar.

 Class. All of these tools right here are things that are there to help you use them

 if you need help. They they are a godsend.

 all right class. We also have a virtual office.

 I’m going to be honest with you.

 I,

 if you want to reach me.

 And you want to reach me quickly.

 Email works best.

 If you send me an email, I will get back to it.

 No option. 2. Seminar does not need to be. Paragraph. Those can be bullet pointed. Everything else needs to be written in paragraph form.

 class. So

 virtual office. It’s a place for you. It’s like a message board for you to drop messages to me.

 I try my hardest to respond to it.

 I’ve got to tell you that I feel that if you really really want to reach me

 and I highly encourage doing it this way.

 send me an email.

 I check my email once to twice a day.

 I typically do this work.

 between the hours of like 9 and 11 at night.

 And then I go play a little video games and go to bed.

 I will always check the email and be there to respond to you. At that point I will always get back within a day, or at least within 2 days, on the weekend

 it’s easier, and it’s better. But

 you can try. In the virtual office. I do my best to respond to it, but I don’t get back to that as quickly.

 There you go! Welcome to my virtual office, all right.

 ready to do some.

 Let’s jump in. So go to unit one class

 and you get the overview and outcomes that talks about just what we’re learning in this unit.

 Tada perfect, you can jump in more. Next thing we’ve got

 is reading and resources

 that will say that will tell you exactly what the reading is for the week. It’s also in the announcement for Seminar, but you can find it right here, and it’s got some Powerpoints that they’ve put together for it as well that are a little different than mine.

 Additionally class, they do have some interactive learning games and flashcards that you can use

 by all means. If that works for you, jump on it

 all right. So class, when you click on the unit one discussion

 class. 1st of all, there are 2 ways to get to it.

 You can click on the unit one discussion which will then take you to this page where you can click on the link right here. The other thing you can do is go up to discussions and click on the unit. One discussion there.

 class, what we’ve got for this just so you know.

 this is going to be something where you’re introduce yourself. And then you’re also going to describe the types of skills needed by a manager. Thinking about your own management experience. How does your own manager experience include aspects of each of these types of skills?

 Pass? Remember, get it done by Saturday and post into on 2 additional different days.

 All right. Unit one assignment class.

 Here’s what you’re going to do.

 You’re going to visit the Hoover company records.

 And you’re gonna choose a company that interests you

 class. You don’t have to pick it out of Hoover’s. If you want to choose your own company and write about that. I’m totally fine. Additionally, if we get farther in the class, because we kind of, we kind of lean on this example

 for a couple of units.

 no, you do need. You do not need citations. Sorry, Trinity. You do not need citations. In option. 2

 class. You can use your own. And then if you want to switch to another one, I’m okay with it. I don’t care

 so you’re gonna choose one of the companies profiled.

 It is best class typically to choose a big company with a bigger company that you’re already familiar with.

 you know. Read the Guide, and then using this document, your own experience, you’re gonna write a paper.

 And this is what you need. It’s a 2 page paper double spaced.

 And you’re gonna define which factors comprise a business’s competitive environment and and macro environment.

 Using research and your own knowledge, you’re gonna describe at least one example, each of competitive and macro environment factors that impact your chosen company.

 So it’s not all factors. It’s the ones that affect your company.

 And then your submission should include a title, page.

 references, main body conclusion.

 everything like that

 should be. It should have an introduction conclusion. It should be double spaced, using 12 point font and apa format.

 Now, class. Additionally.

 we have something called turnitin.

 And what turnin does?

 It

 looks at your paper.

 and

 it tells us

 how much work is coming from another source.

 It is not accusing you of plagiarism.

 but in order for me to grade the paper.

 your turn it in needs to be at 24% or lower.

 and it needs to be in the green zone. If it’s not in the green zone, it won’t be graded

 class. So that’s that’s what we’ve got. I just want to let you to be aware of that. If it is, if I if I can’t grade it, I will return it to you and ask you to resubmit it.

 You get in class, you have to turn it in in order to see what what it scores on turn in. So like again, you’ve got like 4 or 5 days

 to to get it fixed.

 class

 once you’ve turned it in, and I have tried to grade, 2 assignments that are above

 the 24% threshold.

 You will get an automatic 0.

 But the 1st 2 you’re free. There isn’t Kayla. You most of us are okay. If you’re turning your own work, you’re okay. And if you show up at like a 26%, you just have to go jump in and try to fix it a little bit.

 Typically, if you write like an extra paragraph or a sentence or 2, it’ll be okay.

 All right. Seminar

 class. We have a quiz every week. Class quiz is 15 questions.

 It’s designed to assist you in helping learning.

 I’m going to give you a couple tips about the quiz.

 1st of all.

 you’re taking it home. That means it’s an open book. Quiz

 means you can pull the book up

 and have it open on another screen. Right next to you

 you can take the quiz twice.

 and the highest score wins.

 Additionally, class, there is no time limit on the quiz, or there is no.

 You could take the unit one quiz and unit 10 if you wanted to.

 I don’t recommend it. Fresh fresh memory is better, but there you go.

 all right.
 Class.

 ready to do a little learning any questions.

 All right.

 let’s do some learning really quick. We’ve got 13 min.

 So class. The

 what is management

 at the end of the day. Class management is working with people and resources to accomplish company goals.

 Now

 I happen to think that there’s a lot

 more to management than just that.

 Management is like being a shoulder to cry on.

 Sometimes it’s being a parent.

 sometimes it is doing

 the crap work that no one else wants to do.

 there’s a lot of aspects to it.

 There’s there’s 4 functions

 of management.

 and

 it’s planning, organizing, leading and controlling. And that’s POLC

 class. And we’re we’re going to cover. This is actually, this is the title of Unit 2, Unit 3, unit 4 and Unit 5,

 planning class.

 It’s what you do beforehand. It’s where you choose and set goals, and you choose actions to achieve them.

 So class, the thing is so what you’ve got to do is it’s not just planning. But you’ve gotta. You’ve got to understand

 that you’ve got to deliver strategic value. And so planning what it really is. It’s finding ways to meet customer need customers needs in terms of quality, speed, efficiency.

 and price.

 because the more value you add.

 the longer you stay in business

 organizing class, it’s assembling and coordinating resources needed to achieve goals, and that could be human.

 So, class you’ve got to. You’ve got to make sure you have the right people for the right positions.

 Financial. You got to make sure you have

 the money to do it.

 Physical. You’ve got to make sure that not only do you have the right people, but you’ve got the right

 types of locations and opportunities for people to be successful and then informational. You’ve got to make sure you’ve got the right.

 The the right systems set up to be successful

 and then leading class leading is so important, and we’re going to talk. We’re going to spend a whole chapter on this. But we talk about how you stimulate people to be better.

 How do you motivate and communicate?

 And how do you guide and inspire to achieve company goals

 and then controlling class is kind of the forgotten one?

 But it’s all about monitoring performance

 and making changes for the better.

 So class, we’ve got the competitive environment and the 1st thing to understand about the competitive environment.

 So there’s 5 factors.

 rivalry among competitors.

 new entrants to the market.

 the bargaining power of buyers.

 the threat of substitute products or services.

 and the bargaining power of suppliers.

 We’re going to talk a little bit about all of these really quick.

 So the 1st thing is

 is rivalry among competitors class.

 You have to identify your competition.

 And here’s the thing. The obvious ones are really easy.

 But you’ve got to look for products that might compete for the same customer, but do different things.

 So, for instance.

 if you’re Coca-cola.

 you can pick out your main competitors really easy. It’s Pepsi, Dr. Pepper.

 all of those other sodas.

 But
 class

 can even think of like snap.

 But class, that’s that’s missing the boat.

 because

 we’re in a market where energy drinks

 and sports drinks like

 Gatorade

 are just as big of a competitor to Coke as Pepsi and Dr. Pepper.

 In fact, one might even say

 that their biggest competitor

 is who

 starts with an S. And ends in bucks.

 because I know that at Starbucks

 I know at Starbucks

 what my kids, my girls go and order.

 Sure as heck ain’t coffee.

 It’s like pink drinks and things like that. It’s just coke under a different name.

 So what you’ve got to understand in order to compete class is, you’ve got to understand what your competitive advantages is. It price, speed, technology quality?

 Then we’ve got new entrants class. How easy is it for a new company to enter the game, and there’s tons of barriers. It could be government policy, capital requirement, brand identification cost disadvantages or even distribution channels.

 But the thing is class

 is that the barriers

 might still be there, but they can change.

 So

 25 years ago.

 if you’re a big beer drinker or you were.

 you had like 10 options. You had coors and Bud Light

 and Miller Lite, and then you had, like

 Heineken, and like a couple of different like local breweries that were still big, but they just did it on a regional basis.

 We changed our laws.

 And now class any

 anyone that has an idea for how to make beer

 can basically make it

 and start selling it.

 Change the whole market.

 Bargaining power of buyers class

 without customers a company can’t survive.

 They can’t.

 Oh, sorry lost it.

 Class customers can demand lower prices, they can play competitors against another, and they can complain, and they do complain, and it can hurt your Company’s image

 class. We don’t have time to do this video. But I’m gonna just tell you, really quick. If you Google, United breaks guitars and watches it, there’s like 80 million views now on it.

 Guy wanted to check his guitar

 and put it in the overhead compartment.

 United said, no, said no big deal. We won’t hurt your guitar.

 They broke his guitar

 and

 he wrote a song about it.

 and you know what

 it hurt. United

 Buyers can make a difference

 class, the threat of substitutes

 alternatives to buying your product.

 Do you remember when I started 1st teaching this class 15 years ago.

 the majority of our of of my my classmates and the majority of the people they were on cable TV.

 Now.

 how many of you don’t have cable TV,

 that class? The majority of you. Don’t

 I buy Hulu just to watch the Hawkeyes for 6 months, and I turn it off.

 Exactly. Class

 totally changed.

 Then we’ve got the bargaining power of suppliers.

 Class

 suppliers

 can impact your cost.

 So

 I don’t know if anyone’s ever heard of rubbermaid

 rubbermaid used to be a really really big American made manufacturer

 that was literally king, like

 they were king.

 Well.

 a key component used to make plastic jumped in price by 80%,

 absolutely. Brian

 Breon.

 They had to raise prices

 because of it.

 and they went to the folks out at Walmart

 and Walmart said.

 and they they said.

 We’re really sorry

 we’re going to give preferential shelf space to other people.

 Rubbermaid went bankrupt. They got bought.

 And now it’s just a brand.

 and that’s it

 all right. Class. We’ve got the macro environment. This is just that managers need to be aware of factors outside of what they’re doing laws and regulations, economy, technology, demographics and social values.

 You’ve got to respond to your environment

 class. There’s 3 ways you can respond.

 You can adapt.

 you can influence.

 or you can select a new, a new environment

 or

 class, you can do nothing.

 Back in 19, the early 19 nineties.

 Internet was just a

 just a small thing.

 Microsoft offered Encyclopedia Britannica

 the off the opportunity to be on windows as a CD.

 They thought about it.

 and they said.

 You know what people like going to the grocery store

 and bringing home a new encyclopedia.

 and they like getting a different, a different version every couple of months.

 And then eventually, they’ve got 26,

 and they also really like

 having to buy the addendum every year with every year

 people like that.

 So we’re not going to take you up on your offer, Microsoft.

 They were wrong.

 People didn’t like going to the grocery store to buy their encyclopedia, or they didn’t like buying it from some door to door salesperson. It’s the only way they could.

 More people liked having it on their computer where they were doing work.

 Then they liked keeping it

 underneath a credenza

 with 26 to 28 options.

 They turned it down and they sold and disappeared. In 6 years

 class, you’ve got to

 adapt and influence or select a new environment. You cannot under any circumstances, do nothing when things are changing.

 Oh, Sam, we’re gonna

 we’re gonna have. We’re gonna we’re gonna talk about blockbuster. We’re gonna talk about blockbuster multiple times.

 It is.

 It is the

 most epic failure, I think.

 of a company not understanding what was happening in the workplace.

 All right.
 Class
 questions
 perfect.

 I bet. I bet there’s still 26 sitting

 in my parents in my parents house somewhere, because they never throw anything away.

 Awesome class. Have a great week. I’ll see you on the discussion board, and I’ll see you next Thursday.

 Actually, class.

 Just really quick.

 my wife is going to sub for me next Thursday.

 Because I’ve got to travel for work, so you’ll get. You’ll get both. Professor Thompson’s

 have a great have a great night, and I’ll I’ll catch up with you. I’ll talk to you guys soon. Okay.

 okay.

 all right, everybody. Take care.